1. Introduction

Welcome to Athwab! By using our website and services, you agree to comply with the following Terms of Service. Please read these terms carefully before making any purchases or using any features on our site. If you do not agree with these terms, you may not use our services.

2. Eligibility

To use our services, you must be at least 18 years old or have permission from a parent or guardian. By using our website, you confirm that all information you provide is accurate and up to date.

3. Orders & Payments

  • Placing an Order: Once you place an order, you will receive a confirmation email. This does not guarantee that your order has been accepted. We reserve the right to cancel or limit quantities at any time due to issues such as stock availability or pricing errors.
  • Payment Methods: We accept various payment methods, including credit cards, debit cards, and any other options listed on the website. Your payment information is processed securely through third-party services.
  • Pricing: All prices are listed in Egyptian Pounds (EGP) unless stated otherwise. We strive to ensure that prices are accurate, but errors may occur. In such cases, we reserve the right to cancel or adjust your order.

4. Shipping & Delivery

  • Shipping Times: We offer shipping across Egypt. Delivery times and costs vary depending on your location and the shipping method selected at checkout.
  • Delays: While we strive to meet the estimated delivery times, Athwab is not responsible for delays caused by external factors, such as courier issues or unforeseen circumstances.
  • Tracking: Once your order is shipped, you will receive tracking information to monitor your delivery status.

5. Returns & Refunds

  • Returns Policy: You may return any product within 14 days of receipt if it is unworn, unused, and in its original condition. Certain items, such as undergarments, may not be eligible for return due to hygiene reasons.
  • Refunds: Once we receive your returned product, we will process a refund to your original payment method within 7-10 business days. Shipping fees are non-refundable.
  • Exchanges: If you would like to exchange a product, please contact us to arrange the exchange process. Exchanges are subject to product availability.

6. Intellectual Property

All content on the Athwab website, including logos, images, product descriptions, and designs, is the intellectual property of Athwab. You may not use, copy, or distribute any materials without prior written permission from us.

7. Limitation of Liability

Athwab is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or services. While we strive to ensure a seamless shopping experience, we cannot guarantee that the website will be error-free or uninterrupted.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms regularly. By continuing to use our services after changes are posted, you agree to be bound by the updated terms.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Egypt. Any disputes arising from these terms will be resolved in the courts of Egypt.