At Athwab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We collect various types of personal information when you use our website, including:

  • Personal Information: Your name, email address, phone number, shipping address, and payment information when you make a purchase or sign up for an account.
  • Browsing Data: Information about how you use our website, including IP address, browser type, operating system, and device information.
  • Cookies: We use cookies to track your browsing behavior and improve your experience on our website. You can choose to disable cookies through your browser settings.

2. How We Use Your Information

The information we collect is used to:

  • Process Your Orders: We use your contact and payment information to fulfill and ship your orders, provide you with order updates, and process returns or refunds.
  • Improve Our Services: Your browsing data helps us analyze website performance, optimize user experience, and offer personalized content.
  • Marketing & Promotions: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can unsubscribe from these emails at any time.
  • Security & Fraud Prevention: We may use your information to verify your identity and prevent fraudulent transactions or activity on our website.

3. How We Protect Your Data

We take the security of your personal information seriously and implement industry-standard security measures to protect it. This includes encryption, secure socket layer (SSL) technology, and secure payment gateways. While we strive to protect your data, no transmission over the internet is completely secure. Therefore, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners in the following cases:

  • Service Providers: We may share your information with third-party service providers who help us run our business, such as payment processors, shipping companies, or email marketing platforms.
  • Legal Requirements: We may disclose your personal information if required by law or to protect our rights, safety, or property, or those of others.

5. Your Rights

You have the right to:

  • Access & Update Your Information: You can review, update, or delete your personal information at any time by logging into your account.
  • Opt-Out of Marketing: You can unsubscribe from our promotional emails by following the opt-out instructions in the email or contacting us directly.
  • Request Data Deletion: If you wish to have your personal information deleted, please contact us, and we will process your request, unless we are required by law to retain certain data.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about your interactions with our site. Cookies help us:

  • Remember your preferences and login details.
  • Analyze traffic and usage patterns on our website.
  • Provide personalized content and advertising.

You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review the policy periodically.